Privacy Policy

Last updated: 21 May 2026

This Privacy Policy explains how Aging Confidential collects, uses and protects personal information when you visit agingconfidential.com, contact us, join our mailing list, create an account, purchase a product, access membership content or use our digital services.

If you have any questions about this policy or your personal data, contact us at agingconfidential@gmail.com.

1. Information we collect

We may collect the following information:

  • your name, email address, phone number and contact details;
  • account registration and membership details;
  • billing, payment, order and subscription information;
  • messages, forms, applications, surveys or enquiries you submit to us;
  • marketing preferences and communication preferences;
  • technical information such as IP address, browser, device type, pages visited and website usage data;
  • health, lifestyle, wellbeing or personal information that you choose to provide when using our services.

2. Health and sensitive information

Some information you provide may relate to your health, lifestyle, wellbeing, medical history, diagnostics, hormones, supplements, medication, sex life or other sensitive matters.

We only ask for this type of information where it is relevant to the service you request. By submitting sensitive information, you consent to us using it for the purpose of providing or improving the relevant service, responding to your request, managing your account or connecting you with appropriate third-party providers where applicable.

Aging Confidential is not an emergency medical service. Our content and services are for educational and informational purposes only and do not replace advice from a qualified medical professional.

3. How we use your information

We may use your personal information to:

  • operate, maintain and improve our website and services;
  • create and manage accounts, memberships and subscriptions;
  • process purchases, pre-orders, payments, refunds and access to digital content;
  • respond to messages, enquiries, applications and support requests;
  • send service emails, account updates, confirmations and important notices;
  • send marketing emails where you have subscribed or where permitted by law;
  • analyse website traffic, user behaviour and campaign performance;
  • protect our website, users, business and legal rights;
  • comply with legal, tax, accounting or regulatory obligations.

4. Marketing emails

We may send you marketing emails about Aging Confidential, our content, books, memberships, events, offers or related services.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at agingconfidential@gmail.com.

5. Cookies, analytics and tracking tools

Our website may use cookies and similar technologies to make the website work, improve user experience, analyse traffic and measure marketing performance.

We may use tools including Google Analytics, Google Tag Manager, Meta Pixel and other analytics, advertising, tracking, testing or optimisation tools.

You can manage or block cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

6. Payments

Payments may be processed by third-party payment providers. We do not usually store full card details. Payment providers process payment information according to their own terms and privacy policies.

7. Sharing your information

We may share your information with trusted third parties where necessary to operate our website and services, including:

  • website hosting, IT, security and maintenance providers;
  • payment processors and checkout providers;
  • email, CRM, marketing and analytics platforms;
  • book, product, fulfilment or delivery partners;
  • professional advisers, accountants or legal advisers;
  • clinicians, consultants, diagnostic providers, laboratories, concierge partners, suppliers or affiliate partners where you request or authorise such services;
  • public authorities where required by law.

We do not sell your personal information to third parties.

8. International transfers

Some of our service providers may process data outside your country. Where this happens, we take reasonable steps to ensure your information is protected in accordance with applicable data protection laws.

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including account management, service delivery, legal compliance, accounting, security, dispute resolution and business protection.

Marketing data is kept until you unsubscribe or ask us to delete it. Sensitive information is kept only for as long as necessary for the relevant service or legal purpose.

10. Security

We use reasonable technical and organisational measures to protect your information. However, no website, online service or email system can be guaranteed to be completely secure.

You are responsible for keeping your login details confidential and for telling us if you suspect unauthorised access to your account.

11. Your rights

Depending on your location and applicable law, you may have the right to:

  • access the personal information we hold about you;
  • ask us to correct inaccurate information;
  • ask us to delete your information;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent;
  • unsubscribe from marketing emails;
  • request a copy of your data in a portable format.

To exercise your rights, contact us at agingconfidential@gmail.com.

12. Children

Our website and services are intended for adults aged 18 or over. We do not knowingly collect personal information from children.

13. Third-party websites

Our website may contain links to third-party websites, products, platforms or services. We are not responsible for their content, privacy practices or terms. Please review their policies before using them.

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

15. Contact

For privacy questions or requests, contact:

Aging Confidential
Website: agingconfidential.com
Email: agingconfidential@gmail.com